Are you a factory or a trading company?
We are a professional manufacturing factory equipped with an experienced in-house sales team dedicated to providing full-range trade services for global customers.
Can I get a sample before placing an order?
Absolutely, samples are available upon request. In most cases, we offer samples free of charge, you only need to cover the corresponding shipping cost.
Where is your factory located? How can I arrange a visit?
Our factory is based in Ningbo, China. You can take a direct flight to Ningbo Lishe International Airport or Shanghai Pudong/ Hongqiao Airport, and we will arrange dedicated pick-up service for all domestic and overseas visiting clients. You are warmly welcomed to visit us at any time.
What is your factory's quality control process?
Quality has always been our top priority. We implement strict full-process quality management covering every stage from raw material procurement to finished product delivery. Our factory has obtained ISO9001 quality system certification to ensure stable and consistent product performance.
What is your production lead time?
The standard lead time is 10 to 20 working days after we receive your prepayment. For urgent orders, we can also provide customized production schedules upon communication.
What payment methods do you support?
For small sample orders and shipping fees, we accept both PayPal and T/T. For large formal orders, we adopt T/T at sight as the main payment term.
Do you support OEM service?
Yes, we provide full OEM and ODM services for all our products, including customized specifications, logos, packaging and other personalized requirements.
Can I purchase complete pumps and pump parts from your company?
Certainly, we supply a wide range of complete pumps and related spare parts, including lobe pumps, compound homogeneous pumps, homogeneous emulsification pumps and other series of products.
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